Candy crash not working together with facebook

geo2frey

Hello ,

first of all sorry for my bad English (I’m from belgium)

I’m having troubles playing candy crush on Facebook ( web browser and application as well)

• game won’t open in browser
• on application telling me I have no WiFi

i think this has something to do with the permissions of candy crush to acces our Facebook profile/informations.

when I check my applications permissions on Facebook (see pictures)

• candy crush isn’t active as permission
• king.com permission is removed

and I tried everything already but can’t find the good way to put candy crush permission back on active !!!!

can someone help me to solve this?

thanks

Freddy_

@geo2frey Try going to facebook settings , Apps and web sites and see if you can activate the game from there

geo2frey

@Freddy_Falkner thanks for the quick answer ,

no I can not activate app from my Facebook settings :( I already tried that ,

to show you it’s really a problem with my Facebook account I have 2 pictures below as proof.

2 different Facebook accounts on same computer and same webbrowser ! 1 account the game is working and on my account the game is not working ... I really don’t know how to solve this

Crazy Cat Lad

Hi @geo2frey !

Facebook is having some issues which can cause different issues for many games for some players.

That's why you can play on one account, but not on the other. Meaning the issue is not your computer, it's on Facebook.

You can read more about the issue and workarounds here:

https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing

aijaziqbal

Hi dear @geo2frey .

It is an issue from facebook. Can u plz. Recheck today as some of my friends told me that it started working for them.

Keep playing and stay safe.