Profile Picture not loading

cvkline

When I sign into Candy Crush Saga my profile picture keeps spinning, but never opens up. This happens on both desktop and mobile phone. It was working a week ago.

Freddy_

@cvkline There is an issue for quite a few people which is being looked into at the moment. We are awaiting a fix for this. see post below

https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/301578/profile-picture-not-loading

@cvkline Heya! Welcome to the candy crush community! And it’s a problem many people have had or still do. Some people fixed it by uninstalling and reinstalling the app. Whilst others had it fixed but then it went back to a blank picture. It is getting fixed so let’s hope it gets fixed quickly.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/301578/profile-picture-not-loading

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

The main reason for your problem is slow internet and you can check the game by connecting with another powerful internet.

Keep playing the game your profile picture will come back.

Freddy_

@Sukanta_Biswas I have super fast fibre broadband fastest you can get in the UK and and my facebook picture is doing exactly the same and will not load. No problems with game play just the picture. Something strange to do with facebook as my game shortcuts have all gone aswell

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/824029#Comment_824029

This problem does not match with your problem. 😂

Your problem was caused by Facebook error and you can't log out game but @cvkline will be able to log out his game.😉

aijaziqbal

Hi and welcome dear.

Facebook error since the last update. It is being worked out and will be solved soon.

Keep crushing and stay safe.