Candy Crush Saga support

dettol

How do I get my piggy bank back, video ads so I can get free boosters, build a bot, special c wrapped candies and be able to change the format of the game without loosing a life.I have lost them all.

aijaziqbal

Hi @dettol .

Actually its a sad situation and we have to face every time when we change device or any other reason. Any how let us involve one of our seniors @AbhinavSargar And i m sure he may help us here.

Freddy_

@dettol video ads is a test feature, so if you have not got that just means your not in the test group, but could be in the future.

Build a bot is still in the game but only has 3 stages unless your in a test group ,Other features mentioned have been removed from the game and are no longer available

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/301782/candy-crush-saga-support

Hi and Welcome to our Community

Some features have been removed from the game and some changes have been made to improve the game.So if something is missing in the game, stay tuned since it means that a new features will soon come up!

You will find more information HERE.

S2FlowerspS2

put me in the test group I want more boosters

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Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/828113#Comment_828113

These selections are random so that no specific player can be included or excluded from the team.😔

dettol

https://community.king.com/en/candy-crush-saga/discussion/301782/candy-crush-saga-support

dettol

https://community.king.com/en/candy-crush-saga/discussion/comment/827810#Comment_827810

Thanks guys for your support, but I had everything that I lost on my iphone, was playing so well until my phone cracked the sads and I lost everything, so how can it be that I have video ads one day and then loose everything the next?I only have 5 lives to play with. Never win the race any Moreno always come last cos I never have any extra boosters to help me. I’m on level 2435.

aijaziqbal

Hi @dettol .

Actually its a sad situation and we have to face every time when we change device or any other reason. Any how let us involve one of our seniors @AbhinavSargar And i m sure he may help us here.

AbhinavSargar

Hi @dettol

Welcome to the King Community,

Sorry that you are facing Problems.

Can You Answer My Questions-

¶ Did You Deleted Your Game and Reinstalled it again ?

¶ Did You Brought Boosters by making payment ?

•Regarding Video Ads-

¶ To Which Account, You Have, Connected Your Game, To King Account or Facebook Account ?

Thanks for Tagging @aijaziqbal

Have A Great Day. Take Care.

_Elsa_

Welcome to all our new Bees! There is a lot to see and many things to do in the community, so I am offering you a link below to help you find your way around. If you have any questions, please don’t hesitate to ask. Tag one of us by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold.

A guide to help you locate the different areas in the community! 

And you might want to check out the link below to read some of the player’s funny experiences with the game. You might like to add your comments too.

What’s the funniest Candy Crush story that has happened to you or somebody you know?