Shop

aveferiamid

hi.

I can't use my shop in cany crush saga

How can I fix it??

Freddy_

@aveferiamid , First thing to do is check your game is up to date log out of your game and restart you device. log back in. See if this fixes your problem. If not can you post a screenshot of the error your receiving

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/302302/shop

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Reset App Store -Restart Device - Check App Update > Log Out Game > Force Close the Game > Open Game & Log In.

This will probably solve your problem.

Please let me know.

aveferiamid

HI,I did,but already have this problem😔😔😔😔😔

Screenshot_20200614-195239_Candy Crush Saga.jpg

aveferiamid

Screenshot_20200614-195404_Candy Crush Saga.jpg

Freddy_

@aveferiamid The tech team know of this issue and the cause and are working on it

How to solve this is still to be figured out. Therefore we have no time frame for the fix. Please stay tuned and keep the app up to date to get all fixes as soon as they are released.

Thanks for your patience!

aveferiamid

Thank you ,🙏🙏🙏🙏🙏

_Elsa_

Welcome to our community @aveferiamid! There is a lot to see and many things to do in the community, so I am offering you a link below to help you find your way around. If you have any questions, please don’t hesitate to ask. Tag one of us by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold.

A guide to help you locate the different areas in the community! 

And you might want to check out the link below to read some of the player’s funny experiences with the game. You might like to add your comments too.

What’s the funniest Candy Crush story that has happened to you or somebody you know?

aveferiamid

I couldn't use my shop.😔😔😔😔😔

_Elsa_

@aveferiamid are you still showing 30 seconds until the next life? What has happened in the past is that you have to go into your mobile settings and move the date forward that many hours. But from your picture it looks like seconds so maybe go into your settings and move it back to yesterday. First close your game, then move the date, then reopen the game to see if that changes anything and then go back to change the date to today's date.