Your game tells me I just won an hour of free color chocolate ....go to play and it’s not there

AIRSPEED

Your game tells me I just won an hour of free color chocolate ....go to play and it’s not there . This has happened more than once . It is not fair

Freddy_

@AIRSPEED Can you explain a little more what feature did you win, What is the free color chocolate? (color Bomb). can you take a screenshot of the feature

Firstly check game is up to date, sign out and restart your device, then log back in. See if this solves your problem

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/302372/your-game-tells-me-i-just-won-an-hour-of-free-color-chocolate-go-to-play-and-it-s-not-there

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Before open the game make sure Check app update - Log out game - Restart Device - Open game and Log in.