You've got the same problem other players are experiencing here, so a moderator should give updates on the resolution (whenever that is); stay tuned...
@mariahk7 The tech team know of this issue and the cause and are working on it
How to solve this is still to be figured out. Therefore we have no time frame for the fix. Please stay tuned and keep the app up to date to get all fixes as soon as they are released.
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Hello there, welcome to the forum.
You've got the same problem other players are experiencing here, so a moderator should give updates on the resolution (whenever that is); stay tuned...
- Report
1 · 1Helpful Woah! Sweet Love Haha@mariahk7 The tech team know of this issue and the cause and are working on it
How to solve this is still to be figured out. Therefore we have no time frame for the fix. Please stay tuned and keep the app up to date to get all fixes as soon as they are released.
Thanks for your patience!
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0 · Helpful Woah! Sweet Love HahaHi nd Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE and of course tell your Game ID there.
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0 · Helpful Woah! Sweet Love Haha