I cant purches in app

alijan342alijan342 Posts: 1 Newbie

I'm in level 4583 I have gold but I can't purches in app

Answers

  • Freddy_Freddy_ Posts: 47,982 Sweet Legend

    @alijan342 The tech team know of this issue and the cause and are working on it

    How to solve this is still to be figured out. Therefore we have no time frame for the fix. Please stay tuned and keep the app up to date to get all fixes as soon as they are released.

    Thanks for your patience!

    Try updateing your game, log out and restart your device and then log back in . see if this wroks

  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 37,547 Candy Moderator

    Hi and Welcome to our Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    If the problem remains the same, you need to follow the steps below.

    You will find complete information HERE and of course tell your Game ID there.



  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    Reset App Store - Restart device - Check app Update - Log out game and then Log in.

    Let me know if the problem remains the same.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • Loveth_NPLoveth_NP Posts: 1,731 Level 5

    Hi @alijan342 , I haven’t had any problem purchasing from boosters , except the associated payment method doesn’t have enough fund . So try to see if your payment method is accepted or if there isn’t enough fund at the moment of your purchase ... best of luck and keep crushing 🥂

    https://king.com/ 🍭

    #KING👑COMMUNITY 👩‍❤️‍👨CRUSH JOYFULLY TO MAKE THE WORLD A BETTER PLACE 🍬 🍭 🍬🍭🍬🍭🍬🍭🍬

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