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Gold bars

noranh
noranh Posts: 4

Level 1

Good evening,

Hope you are well, stay safe.

Whenever I do a purchase or win any bonus gold bars . I dont recieve the bonus.

Example , I purchase 10 gold bars , it states I have recieved an extra 3 gold bars. The 10 only shows but all the bonus dont. Even the bonus at the end of the episodes , they are not added to me.

Hope you check this.

Answers

  • AceofSpade
    AceofSpade Posts: 2

    Level 1

    That's not fair

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    If you play on mobile, then please email Player Support directly from the game.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

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