Problems with a purchase

Kerry1234

I paid to do a level and it didnt move me forward

wykoon

Hi @Kerry1234 have your issue been fixed?

If not, please feel free to visit the FAQ in the Help Center here https://community.king.com/en/home/kb/king-games

All the questions relating to general issues and etc. can be found here. Enjoy your candy crushing game! 😄

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/302694/problems-with-a-purchase

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Sorry, we do not have an option that you can purchase to cross a level.

Anyway can you show me a screenshot of what you purchased?

Kerry1234

I bought gold bars

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/845607#Comment_845607

If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Thank you.

Kerry1234

Ok thankyou

Kerry1234

Ok thankyou for your help

wykoon

Hi @Kerry1234 have your issue been fixed?

If not, please feel free to visit the FAQ in the Help Center here https://community.king.com/en/home/kb/king-games

All the questions relating to general issues and etc. can be found here. Enjoy your candy crushing game! 😄

McDuffieA

Didn’t receive all my gold bars, I would like a refund. It was suppose to help with the hard level.

Freddy_

@McDuffieA the community odes not deal with purchases see @Sukanta_Biswas post with help on your problem

McDuffieA

I didn’t receive all of my gold bars, therefore I would like a refund. It was suppose to help with the hard level.

Freddy_

@McDuffieA and as above we do not deal with this. its customer support for your issue and posts above explain to you what to do, regarding getting your refund