Why won't my candy crush saga mailbox open?

snookylou

Why won't my candy crush saga mailbox open?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/302722/why-wont-my-candy-crush-saga-mailbox-open

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

also check this page

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

Crazy Cat Lad

Hi @snookylou and welcome to our Community!

If your mailbox is grayed out and do not open, it means that there are no messages waiting.

As soon as you received a message, it will have a number on it and you can then also click on the envelope.