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iPhone not synching with iPad

bfigal
bfigal Posts: 11

Level 2

iPad is okay on level 7239

iPhone is stuck on level 7235

I do not use Facebook for Candy Crush

I sign on from my King Acct on both devices

Candy Crush is updated on both devices

System software is updated on both devices

Help me please. Thank you!

Answers

  • wykoon
    wykoon Posts: 12,717

    Hi there @bfigal

    I can't help much but here's the FAQ for your reference. https://community.king.com/en/home/kb/articles/461-why-is-my-progress-different-on-2-different-devices

    Hope this helps. If it doesn't please email to Customer Support.

    Enjoy your day and happy candy crushing!😊

  • Freddy_
    Freddy_ Posts: 68,477

    @bfigal

    New episodes have been released! 🥳  😄

    Let's have a quick look at the latest levels & episodes released per platform added to the game!

    Today (June, 17th), in Candy Crush Saga we have...😮  🥁🥁🥁Let's check it out the different Candy Crush Saga Levels per platform:

    • Facebook and mobile (Android, iOS and Amazon devices): 7190 Levels, 480 episodes
    • Win10: 7280: Levels, 486 episodes. 

    So not sure how you managed to get iphone to 7235 and ipad to 7239s

    can you screen shot your device

Hey! Would you like to give us your opinion?