iPhone not synching with iPad

bfigalbfigal Posts: 10 Level 2

iPad is okay on level 7239

iPhone is stuck on level 7235

I do not use Facebook for Candy Crush

I sign on from my King Acct on both devices

Candy Crush is updated on both devices

System software is updated on both devices

Help me please. Thank you!

Answers

  • wykoonwykoon Posts: 6,351 Community Hub Moderator

    Hi there @bfigal

    I can't help much but here's the FAQ for your reference. https://community.king.com/en/home/kb/articles/461-why-is-my-progress-different-on-2-different-devices

    Hope this helps. If it doesn't please email to Customer Support.

    Enjoy your day and happy candy crushing!😊

    New to this Community? 🤔Here's a guide to help you 🧭

    Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯

    For German, French and Spanish speakers, head to our International Corner 🌍

    Just Play. Have fun. Enjoy the Game 🎮


  • Hey! Would you like to give us your opinion?

  • Freddy_Freddy_ Posts: 47,982 Sweet Legend

    @bfigal

    New episodes have been released! 🥳  😄

    Let's have a quick look at the latest levels & episodes released per platform added to the game!

    Today (June, 17th), in Candy Crush Saga we have...😮  🥁🥁🥁Let's check it out the different Candy Crush Saga Levels per platform:

    • Facebook and mobile (Android, iOS and Amazon devices): 7190 Levels, 480 episodes
    • Win10: 7280: Levels, 486 episodes. 

    So not sure how you managed to get iphone to 7235 and ipad to 7239s

    can you screen shot your device

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