Multiple accounts

rachelmurrow

I may have mistakenly created two accounts, how do I check if I have and could I combine them?

thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/302781/multiple-accounts

Hi and Welcome to our Community

The community account and the game account are completely different, so you can't log in to the game with Community Id.

You must need a PC to sync your Kingdom account with Facebook because the sync process is not possible through the mobile browser.

You can find all the detailed information by clicking HERE 

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/302781/multiple-accounts

If both of your accounts belong to the same group (Both Facebook or both Kingdom), you will not be able to sync. If your account is a separate group, ie a Facebook and a Kingdom, then you can sync the game to both accounts.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/847863#Comment_847863

I'm sorry you can't sync between two Kingdom accounts.😔

Freddy_

@rachelmurrow do you multiple game accounts or community accounts, thanks

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/302781/multiple-accounts

Hi and Welcome to our Community

The community account and the game account are completely different, so you can't log in to the game with Community Id.

You must need a PC to sync your Kingdom account with Facebook because the sync process is not possible through the mobile browser.

You can find all the detailed information by clicking HERE 

rachelmurrow

Thanks very much. How can I check?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/302781/multiple-accounts

If both of your accounts belong to the same group (Both Facebook or both Kingdom), you will not be able to sync. If your account is a separate group, ie a Facebook and a Kingdom, then you can sync the game to both accounts.

rachelmurrow

Great. How?

aijaziqbal

Dear @rachelmurrow

What r ur 2 accounts. Can u plz. Explain clearly. Is it facebook or......

btrayed

Meaning 2 different usernames and email addresses? Otherwise, I don't think the system would let you. But I'm sorry, not sure. I hope someone can help you straighten this out.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/847863#Comment_847863

I'm sorry you can't sync between two Kingdom accounts.😔

Loveth_NP

https://community.king.com/en/candy-crush-saga/discussion/302781/multiple-accounts

Hi @rachelmurrow .... a warm welcome . This seems complex to get a resolve , you just need to either maintain the acc as it is or dissolve one acc and use another email on it to enable sync... beat of luck and enjoy crushing 🥂🍭

rachelmurrow

Thanks. Managed to sort it out eventually! 😀