Hello!! Fix it!!

ginacaginaca Posts: 2 Newbie

The F5 is not adding my points fix it!!!!

Answers

  • Freddy_Freddy_ Posts: 47,982 Sweet Legend

    @ginaca Problem is with the graph and game team know of this and are trying to find a fix, so we have to be patient. the problem is with the graph so believe your points your team are getting are being added in the background. Many reported getting there rewards after a delay because of this problem

  • Hey! Would you like to give us your opinion?

  • ginacaginaca Posts: 2 Newbie
    edited June 2020

    So that means you will reimburse me for the money i spent to beat the level and did not get points from the f5 if you do that then yes of coues i will be patient!

  • Freddy_Freddy_ Posts: 47,982 Sweet Legend

    @ginaca The community does not deal with purchases but you could contact support they will have all your transactions for the last 90 days you can do this from your game or the contact us at bottom of page

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    This is a temporary graphics issue, as @Freddy_Falkner mentioned.

    We wanted to reassure you that although the points display isn't working, the points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

Sign In or Register to comment.