Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@ginaca Problem is with the graph and game team know of this and are trying to find a fix, so we have to be patient. the problem is with the graph so believe your points your team are getting are being added in the background. Many reported getting there rewards after a delay because of this problem
This is a temporary graphics issue, as @Freddy_Falkner mentioned.
We wanted to reassure you that although the points display isn't working, the points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.