I finished F5 and never RD received my reward

Jannybaby62

I got all the way to 7000 points and the F5 died, never gave me my reward and set up a new group. What the heck????

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/302877/i-finished-f5-and-never-rd-received-my-reward

Hi and Welcome to our Community

Have some problem with players they not receipt reward in F5

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

Loveth_NP

https://community.king.com/en/candy-crush-saga/discussion/302877/i-finished-f5-and-never-rd-received-my-reward

Hi @Jannybaby62 a warm welcome. It’s quite frustrating to witness such but am sure there is a malfunction somewhere ....

Freddy_

@Jannybaby62 Sorry to here you did not get your rewards. Fantastic 5 is a new feature and is currently being updated to custom Fantastic five so the game is suffering a few problems. We can only apologize for this

Can you firstly check you game is up to date, log out and restart your device/ log back in and see if this resolves your problem.