Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi@Tinkernobell . Welocme to our Community
Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases 👇️
Hi @Tinkernobell you may also check out the Help Centre FAQ here https://community.king.com/en/home/kb/categories/53-purchases-and-gold-bars