WiFi hiccup
When playing Candy Crush on my iPad, the game doesn’t recognise my WiFi. After a while the game does recognise the signal but sometimes I can play and not get an internet connection at all. This is annoying as I cannot receive bonuses or prizes. Can you explain why this happens? My internet connection is fine. I only have this problem with Candy Crush. Plenty of space left on my iPad.
Answers
Hi, @daddiofox Is your problem something lik e post below
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3 · 3Helpful Woah! Sweet Love HahaHi Freddie_Faulkner, yes that’s exactly what happens
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1 · Helpful Woah! Sweet Love 1Haha@daddiofox if you are getting a connection some times and others not, can you firstly check you game is up to date and on the latest version and log out and restart the device, then log back in. See if your problem still exists if it does
Post above the game team are aware of and are trying to find a fix, but there is no time frame as of yet. Please be patient and hopefully your game will be up and running soon
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2 · 2Helpful Woah! Sweet Love HahaCandy Crush is up to date. I don’t have a password to log in or out and closing the game and restarting it makes no difference. Let’s hope a solution is found soon.
Thank you for your help.
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3 · Helpful Woah! 1Sweet 1Love 1Haha@daddiofox your welcome
if you are not logging out of game are you saving your progress in the game?
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1 · 1Helpful Woah! Sweet Love HahaThe game saves the progress.
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2 · 1Helpful Woah! Sweet Love 1HahaYup it saves the progress.
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0 · Helpful Woah! Sweet Love HahaAlso did you find such problem?
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7 · 2Helpful Woah! Sweet Love HahaYes I sometimes get that problem. I’ll keep playing and hoping this problem will be sorted out soon. Thanks for the help.
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2 · Helpful 1Woah! Sweet 1Love HahaThanks @daddiofox for sharing this issue.
@Sukanta_Biswas hope the tech team has resolved that issue you posted, cos I don't experience it anymore.
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0 · Helpful Woah! Sweet Love HahaUnfortunately I still do
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0 · Helpful Woah! Sweet Love Haha@daddiofox may be you can email to support team by clicking on the "contact us" button in this page. Hope it can be resolved the soonest, pls be patience thanks 💖💖 and keep crushing candies.
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
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0 · Helpful Woah! Sweet Love HahaWill do that wykoon, thanks and I will keep crushing!
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1 · Helpful Woah! 1Sweet Love HahaThe game is sensitive and relates well with all stability ... relax and crush on 🥂🍭
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0 · Helpful Woah! Sweet Love Haha