Lost trophy icon in transfer to new phone

LurCan

I know others have had a similar problem, but I haven't found the solution. When I transferred to a new phone, my level and status transferred, but the new phone does not have the trophy icon. Build-a-bot is gone, as is the space race. Is there any way to get them back?

Freddy_

@LurCan When you transfer to a new phone your levels and gold bars get transfered but boosters do not due to being stored on the device itself. Also due to this progress you can disconnect from the server and rest some features.

Have you checked that game has no updates available for your new device

wykoon

Hi @LurCan it may be sync issue or perhaps you just need to log out from your account, reboot your phone and log back in.

Alternately, please visit the Help Center with the FAQs here

https://community.king.com/en/home/kb/categories/60-my-game-progress

aijaziqbal

Hi @LurCan . Welcome dear.

As @Freddy_Falkner Told u transferring devices always result into loosing boosters.

And many features are different on different devices. So wish u good luck for some exciting features related.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/302960/lost-trophy-icon-in-transfer-to-new-phone

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Some features will not be available immediately after logging in to the game, meaning that the features will return as soon as the game is regular. If you continue playing the game on the new phone, your trophies will be returned after passing a level.