I lost all my coins and all 700 levels how do I get it back

castillo2008

You king app asked me to sign in and everything was erased I lost 500 coins and over 700 levels

sameeksha

hello nice to meet u @castillo2008

its so saddening that u lost all ur game progress but try this out 👇️

Restore your saved game progress

If your game is missing your progress, check if your game is using Google Play Games, and make sure you're signed in to the correct account. Try these steps:

1. Open the Play Store app 
2.  on your Android phone or tablet and search for the game.
3. Tap on Read more underneath the screenshots and look for "Uses Google Play Games" at the bottom of the screen.
4. Once you have confirmed that the game uses Google Play Games, open the game and find the Achievements or Leaderboards screen.
   1. If you can't find Achievements or Leaderboards, follow the steps to clear storage below. In step 3, select the game you are having trouble with in place of Google Play Games.
5. On the Achievements or Leaderboards screen, tap on your profile image in the upper left to see which account you are using.
6. If this account doesn't match the account you were using previously, go back to the Achievements or Leaderboards screen and tap More 
7. sign out
8. Re-open the game and sign into the correct account

hope it works out...

and if it doesnt

take help from the community managers and game experts

@LadyRaffie @Lim @Glenn1972 @kiara_wael

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/303020/i-lost-all-my-coins-and-all-700-levels-how-do-i-get-it-back

Thanks for your tagging me! @sameeksha 😊

Hello! @castillo2008 👋

Welcome to Sweet King Community! 👑

Oh No! Have you lost your current level on Candy Crush Saga? 😢

Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

Have a nice day! 😊

sameeksha

welcome lim😋

aijaziqbal

Hi and welcome @castillo2008 .

Plz check the link below and i hope it will help u to restore ur lost levels.

http://to.king.com/YrAt

Thanks

wykoon

Sorry to hear that @castillo2008 hope with all the info given above, your problem can be solved... Cheers ❤️

Loveth_NP

https://community.king.com/en/candy-crush-saga/discussion/303020/i-lost-all-my-coins-and-all-700-levels-how-do-i-get-it-back

Hi @castillo2008 a warm welcome . So sorry about it but be calm, it will sure be sorted through the experts help as they are already on it as I saw .... enjoy crushing 🍭🥂

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/303020/i-lost-all-my-coins-and-all-700-levels-how-do-i-get-it-back

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

We are very sorry because you lost your levels. Please connect the game through an account then let me know your game Id. CM will manually restore your game progress.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it