Purchase of lives

asdzttr1987

i purchased unlimited lives for an hour (£5.99) but didn’t get any lives. Can you pls refund?

this is not the first tine it happens and my account keeps being debited...

thanks,

a-s

Freddy_

Hi @asdzttr1987 . Sorry you did not receive your purchase. The community does not deal with purchases but please see post below for help with your problem

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

wykoon

Hi @asdzttr1987, follow the abovementioned steps and if all failed, pls contact player support under the "contact us" tab for immediate solutions. Cheers and keep crushing candies! 😊

aijaziqbal

Hi @asdzttr1987 .

Plz. Check the link provided by @Freddy_Falkner . And if it doesnt solve contact the support direct from the game. The will be having all ur purchase history. And ur problem will be solved quickly.

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/303144/purchase-of-lives

@asdzttr1987 Heya! Welcome to the king community and that’s totally unfair to be debited but your purchase isn’t sent through. I hope the above answers help and the problem gets sorted out as soon as possible.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/303144/purchase-of-lives

Also check this.

https://community.king.com/en/home/kb/categories/53-purchases-and-gold-bars