My account is mixed up with Carol Culbreath

Be4npole8

When I log into candy crush- it says “carol Culbreath logged in”. When I clear a level, it also says “Carol Culbreath cleared the level. I am not Carol Culbreath.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/303164/my-account-is-mixed-up-with-carol-culbreath

Hi @Be4npole8 . Welcome to our Community

Are you play Cc in Facebook or King account ? try change your pasword

wykoon

Hi @Be4npole8 I'm guessing you are sharing device with another person when playing games? If yes, please log out from that profile and sign back your own profile and make sure it's from your same FB account. If FB account is under Carol, please sign her out as well. Got to sign out all account of Carol and sign in with your own name, so your game in these devices are properly sync. Hope this helps.

wykoon

@Be4npole8 please also visit https://community.king.com/en/home/kb/categories/60-my-game-progress for details... happy crushing candies!

Freddy_

@Be4npole8 Can you take a screenshot of message never seen message when logging in or out, normally just logs you in or out

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/303164/my-account-is-mixed-up-with-carol-culbreath

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Your game is probably connecting to another Facebook. If you saved your game with Facebook, here's how to log in to your game with your Facebook.

https://community.king.com/en/blog/discussion/281603/game-keeps-connecting-to-the-wrong-facebook-account