Missing profile picture

drking1000

My profile picture is missing, and I cannot send or receive lives. Also, my levels are not being saved on my different devices. I’m on level 487 on my iPhone, but level 163 on my pc, even though I’m logging in to the same Facebook account.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/303229/missing-profile-picture

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

We're very sorry for your problem.😔 According to your statement , my idea is that your game is not syncing from iPhone to the server, which means that your game is not fully connected to the server.

I am now asking you to follow the troubleshooting checks below.

Check app update - Restart device - Open game and Check again.

Also check this 👇

https://community.king.com/en/blog/discussion/247418/having-problems-connecting-to-facebook-on-your-apple-device

Let me know if your problem is the same.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/303229/missing-profile-picture

also check this page

https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/303229/missing-profile-picture

@drking1000 Heya! Welcome to the king community! And oh no! I hope your profile picture and the level you were on before the change can be restored again. Happy playing

aijaziqbal

Hi dear.

Yup since the last update of the facebook many players are complaining about profile picture. I m sure it will be solved soon.