Progress

jleigh

I was told to reinstall the game because of connection error, but now my current progress isn't there. I was on level 494, but it now has me at 335.How do we fix this?

Spieler_8675309

Hey there, welcome.

Try this link (or this one) & see if either will help...

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/303243/progress

Hi @jleigh . Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Let me know if its works

aijaziqbal

Hi and welcome dear.

Plz. Check the following link.

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/303243/progress

@jleigh Heya! Welcome to the king community! Oh no I hope you get your progress back.

Crazy Cat Lad

Hi @jleigh !

Please let me know your Game ID and I will check this up and see if I can move you back to the level.

How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this. 

jleigh

My user ID is: 1601128794

Crazy Cat Lad

Thanks @jleigh !

Your game has been restored to level 494 now.

Happy crushing!