Can a mod/admin reset my progress?

ikrisskross

Hello,

I tried emailing support because if it’s possible, I would like you all to reset my progress back to level 1 please. I tried emailing like I mentioned, but I keep getting auto responses that have nothing to do with anything. I would just like the opportunity to restart the saga from the beginning.

Thank you very much for taking the time to help me!

Sweetice

Welcome @ikrisskross ...glad you are here!

  Can you please give your ID to @Sukanta_Biswas I hope he will help you!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/303281/can-a-mod-admin-reset-my-progress

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Perhaps this will be possible through CM.

Please let me know your Game Id.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Thanks @Sweetice 😍

ikrisskross

https://community.king.com/en/candy-crush-saga/discussion/comment/858043#Comment_858043

thank you for the response, I appreciate it @Sukanta_Biswas my Game ID is apparently:

10289973975

i appreciate you posting the description to retrieve my Game ID and I appreciate your help!

Sweetice

Of course @Sukanta_Biswas I know you can help him/her !!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/858052#Comment_858052

I am now sending your report to my team.

Are you sure you want to start the game from level 1 again?

ikrisskross

https://community.king.com/en/candy-crush-saga/discussion/comment/858060#Comment_858060

Thank you! Yes I would like to be able to restart my progress all the way from level 1, if possible. I’m sure.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/858068#Comment_858068

Good Luck @ikrisskross

Crazy Cat Lad

Hi @ikrisskross !

I have now reset your game to level 1.

Please reinstall the app before you open the game the next time and it should restart from the beginning.