Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases👇️
@LilianConnor sorry to hear you did not receive your purchase. the community does not deal with purchases but please see post below for help with your problem. Hope this helps.
Answers
Hi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases👇️
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2 · 2Helpful Woah! Sweet Love HahaDear @LilianConnor .
Welcome to the community.
As told to u by kiara that community dont deal with purchases. U need to contact the support directly from the game.
They have ur full purchase history and ur problem will be solved in no time.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love Haha@LilianConnor sorry to hear you did not receive your purchase. the community does not deal with purchases but please see post below for help with your problem. Hope this helps.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaIf you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love Haha