Please my facebook account has been disabled, all my progress & boosts from candy crush saga were lost (nearly level 4000), now my progress is reset with my new facebook account.
I will pass ur id to our CM @Crazy Cat Lad and ur levels will be stored manually but unfortunately ur boosters will not be recovered. As they r stored only on devices and not in the game.
Hi @toyhunter thank you for providing your game ID, whilst waiting for our CM to restore your progress manually please contact player support at the link below. Hope this help solve your issue the soonest.
Also please be careful in sharing your personal email here. Below is the privacy info extracted from King's privacy policy for your reference. Nevertheless, hope your level can be restored and you are able to continue playing soon. Have a great day. 💖
King Profile and Playing Socially
You can choose to add information to your King Profile or to connect our Services to your account with a third party network (such as Facebook). If you do this, then your personal information will be visible to other players and we’ll also use it for the other purposes set out in this Privacy Policy, including for Marketing and Advertising.
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
Answers
Hi and welcome @toyhunter .
I will pass ur id to our CM @Crazy Cat Lad and ur levels will be stored manually but unfortunately ur boosters will not be recovered. As they r stored only on devices and not in the game.
Wait for sometimes.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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CC Saga Beginner's Corner
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1 · 1Helpful Woah! Sweet Love Haha@toyhunter I will pass these details on to the CM and he maybe able to manually restore your levels, but will need to know what level you was on.
You will not have anything other than levels restored , no boosters or scores etc just the level restored
Also please edit your email address out of post as this is your personal information and if the CM needs this he will ask you in a private message.
Thank You
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International Corner FR / ES / DE
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3 · 3Helpful Woah! Sweet Love HahaHi @toyhunter thank you for providing your game ID, whilst waiting for our CM to restore your progress manually please contact player support at the link below. Hope this help solve your issue the soonest.
https://soporto.king.com/contact
Also please be careful in sharing your personal email here. Below is the privacy info extracted from King's privacy policy for your reference. Nevertheless, hope your level can be restored and you are able to continue playing soon. Have a great day. 💖
King Profile and Playing Socially
You can choose to add information to your King Profile or to connect our Services to your account with a third party network (such as Facebook). If you do this, then your personal information will be visible to other players and we’ll also use it for the other purposes set out in this Privacy Policy, including for Marketing and Advertising.
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
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1 · 1Helpful Woah! Sweet Love HahaHi @toyhunter . Welcom eto our Comunity
As Freddy said please dont show your personal data to public . Hope your Level back on the track again
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1 · 1Helpful Woah! Sweet Love HahaHi @toyhunter !
I already replied to you on another thread and that the game is now restored.
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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1 · 1Helpful Woah! Sweet Love Haha@Crazy Cat Lad
Yeah it was restored! BigThanks!☺️
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1 · Helpful Woah! 1Sweet Love Haha