Hi. I cant open the shop center and buy
Its alway is loadings
I attached a picture of loadings page to this tiket
Hi and welcome @Minaalavi .
I think ur application is not updated. Plz. Try to log out then update and try again.
I hope it will be solved.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
@Minaalavi This is a known issue and a fix is being worked on, we have no time frame for this at present. Please see post below for details
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
Hi @Minaalavi . Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE and of course tell your Game ID there.
Thank you.
Hi @Minaalavi I do have the same experience.
Log out from your game from all acc.
Clear some space in your phone if the storage is limited after you clear cache but be careful not to clear game data.
Reboot/restart your device.
If you shutdown instead of rebooting, make sure to wait for at least 10 sec before turning it back on.
Sign in your game as usual. Hope all features in the game is restored.
Happy gaming 💖😊
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
Hey! Would you like to give us your opinion?
Answers
Hi and welcome @Minaalavi .
I think ur application is not updated. Plz. Try to log out then update and try again.
I hope it will be solved.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
0 · Helpful Woah! Sweet Love Haha@Minaalavi This is a known issue and a fix is being worked on, we have no time frame for this at present. Please see post below for details
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaHi @Minaalavi . Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE and of course tell your Game ID there.
Thank you.
- Report
1 · 1Helpful Woah! Sweet Love HahaHi @Minaalavi I do have the same experience.
Log out from your game from all acc.
Clear some space in your phone if the storage is limited after you clear cache but be careful not to clear game data.
Reboot/restart your device.
If you shutdown instead of rebooting, make sure to wait for at least 10 sec before turning it back on.
Sign in your game as usual. Hope all features in the game is restored.
Happy gaming 💖😊
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
0 · Helpful Woah! Sweet Love Haha