I need help with ma episode race because ive played 45 levels with no Gold given to me buh. The first people at the finish line don't change its like they finished 500 episodes ago and I have to play those levels for my episode race to continue
@mukisafisher You already have thread for this that we are trying to help you on. Think you will need to contact support services from your game or the contact us at bottom of page, you will need your game ID for this. Explain to them your problem so they can look in to this
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
MukisaMarvin
Posts: 2 Newbie
Answers
Hi @MukisaMarvin . Welcome to our Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please try Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
- Report
0 · Helpful Woah! Sweet Love HahaThink this is on another level from the recent picture I posted same players at the finish line.
I think they froze
I completed the past episode but the first four players got stuck at the finish line
- Report
0 · Helpful Woah! Sweet Love Hahaits the same thing on all devices
- Report
0 · Helpful Woah! Sweet Love Haha@mukisafisher You already have thread for this that we are trying to help you on. Think you will need to contact support services from your game or the contact us at bottom of page, you will need your game ID for this. Explain to them your problem so they can look in to this
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaHi @mukisafisher @MukisaMarvin please do the following:-
Log out from the game entirely and close the app.
Clear your phone cache/storage space. DO NOT clear game data.
Restart your device. If you shutdown, please wait for at least 10 second before turning on your device.
Sign back in your game and see whether the issue is the same. If yes, please contact our Player Support here https://soporto.king.com/contact.
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
0 · Helpful Woah! Sweet Love HahaI think it didn't work let me try the king support center
- Report
1 · Helpful Woah! 1Sweet Love HahaYup @mukisafisher .
Its the best thing in this case try to contact support from ur game application.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
0 · Helpful Woah! Sweet Love HahaGo to the game's Start Menu, then Settings - Help Center - Events and Challenges - Contact us and send them an email.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
- Report
0 · Helpful Woah! Sweet Love Haha