Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @115246356631877 . Welcome to our Comunity
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE and of course tell your Game ID there.
Thank you.
Hi @AMIRALI8 . Welcome to our Community
I'm sorry but we only use English on the King Community, to make sure that everyone understand and can be understood.
Please feel free to re-post your question in English and you can use Google Tranlations . and We will be happy to help you.
Thank you