Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
You already understand that you posted your problem in the wrong place. There is a separate thread for each game in the community and you will find it at homepage. However, you do not need to post again, as your post will be sent to the correct location.😊
To solve your problem I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Also check here.