Help Please!

Mishele_AlvaradoMishele_Alvarado Posts: 5 Level 2

I have a Facebook account that I want to delete but I want to save my progress to my King account. I'm searching these boards to figure out how to do it and someone said I need to go to King.com/games and log in. So I enter the login information from my king community account and it says this account doesn't exist. like what? Are log ins for King.com and the king community different? And if so, how do I make a king.com account? There is only a box to log in, not sign up?

Answers

  • kiara_waelkiara_wael Posts: 37,547 Candy Moderator
    edited June 2020

    Hi @Mishele_Alvarado and Welcome to our Community

    What is a King account?ย 

    Theย King accountย allows you to play with other active players!

    It gives you the same social opportunities to players that donโ€™t have a Facebook account or do not want to connect it to our games. You can get extra lives, extra moves and get help to unlock new episodes from other King connected players.

    If you save your game to your King account, you can use it to synchronize your progress across different devices. This way you can easily put your phone or tablet down and continue to play on another, right where you left off!

    You can also customize your profile, change your in-game name and set a profile picture to make it feel more personal.ย 

    When you connect to, you'll be able to add other players with a King account to your game and you will see them on your map. It's completely anonymous and the only information that the other players can see is your scores, profile picture and nickname, and vice versa.

    How do I create a King account?ย 

    Creating a King account couldn't be easier:ย 

    • Open the game on your device and tap the Settings button down in the bottom left-hand corner
    • Tap the orange and yellow King icon
    • Choose your avatar and nickname
    • Enter your email address
    • Choose a password and head on backย to the game, it's as simple as that!

    Don't forget to save your email and password, because if you don't save your profile you won't be able to recover it in future!

    You now have a safe and secure King account with all your progress backed up. You'll see fellow King players on your game mapย who'll be happy to help out if you ask for extra lives.

    Hope its help you



  • Hey! Would you like to give us your opinion?

  • Loveth_NPLoveth_NP Posts: 1,731 Level 5

    Ouch ๐Ÿค•.... hi @Mishele_Alvarado a warm welcome .... I so hope you get a resolve with the details you got already from @kiara_wael . Beat of luck and enjoy crushing ๐Ÿญ๐Ÿฅ‚

    https://king.com/ ๐Ÿญ

    #KING๐Ÿ‘‘COMMUNITY ๐Ÿ‘ฉโ€โค๏ธโ€๐Ÿ‘จCRUSH JOYFULLY TO MAKE THE WORLD A BETTER PLACE ๐Ÿฌ ๐Ÿญ ๐Ÿฌ๐Ÿญ๐Ÿฌ๐Ÿญ๐Ÿฌ๐Ÿญ๐Ÿฌ

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    You can of course save your game's progress through Kingdom.

    And then

    Once this sync process is complete, you can block your Facebook.

    Kingdom's Account and King Community's Account not same ๐Ÿ˜Š


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • Mishele_AlvaradoMishele_Alvarado Posts: 5 Level 2

    I have two Facebook accounts, therefore I have two separate King accounts. I got the first account linked, logged out and tried to link the second Facebook account to the second king account and it's grabbing information from my first account ๐Ÿ˜ญ๐Ÿ˜ญ

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator

    Refresh page ๐Ÿ˜‚

    The same Facebook account will not sync with two different Kingdom accounts.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • wykoonwykoon Posts: 6,351 Community Hub Moderator

    Hi, maybe you accidentally link the first FB account with the second King account? Please try again and see whether you got it right this time. Cheers ๐Ÿ’–๐Ÿญ

    New to this Community? ๐Ÿค”Here's a guide to help you ๐Ÿงญ

    Do you have any issue with the game? ๐Ÿ†˜ Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)๐ŸŽฏ

    For German, French and Spanish speakers, head to our International Corner ๐ŸŒ

    Just Play. Have fun. Enjoy the Game ๐ŸŽฎ


  • Freddy_Freddy_ Posts: 47,982 Sweet Legend

    @Mishele_Alvarado

    If you are still having issues getting you game to sync to your king account The one you want to keep and use. post your game ID and the Level you are currently on and will pass to the CM he maybe able to help get your level manually restored. but you would only get your level restored there would be no scores etc

Sign In or Register to comment.