facebook vs candy crush

utpal_shil · June 2020

Hi,

I've contacted king and they send me here. I's able to activate facebook but not game.

Sukanta_Biswas · June 2020

https://community.king.com/en/candy-crush-saga/discussion/303971/facebook-vs-candy-crush

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Whenever you contact Customer Support, the support team will ask you to follow the community because the initial issues are resolved through the community.

Your other statement is not clear to me. Can you tell me a little more detail?

Did you blocked Facebook and lost game progress after reactivating Facebook?

Can you show me a screenshot of the current problem?

Thank you.

Sukanta_Biswas · June 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/872572#Comment_872572

If you have the game Facebook connected, don't forget to make sure that the game has access to your Facebook since this permission will automatically expire from time to time.

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Please let me know.

Freddy_ · June 2020

@utpal_shil can you describe your problem in a little more detail. do you have a game account on king .com ? can you not sync with facebook ? need more information to help your better

Freddy_ · June 2020

@utpal_shil see post below

https://community.king.com/en/blog/discussion/268625/remember-to-connect-to-facebook-android

aijaziqbal · June 2020

Hi and welcome @utpal_shil .

We need more details regarding ur problem.

Plz. Explain more.

Sukanta_Biswas · June 2020