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Greatgrandmabee
Posts: 5
Level 2
in Support
Is anyone having trouble with the Floryday ads? I am not receiving any free moves, boosters or extra lives when this ad pops up.
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Comments
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Hello and welcome to this community
Please update your game and clear the cache and start again. Maybe then it will work. Good luck
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Hi @Greatgrandmabee .
Very warm welcome to u in the community.
Plz. Check ur game application is updated. Also plz. Note that
Running ads for the boosters is a test feature.
I think it allows u the boosters or gifts if u watch it till the end so dont force close it till the x sign come up automatically.
I hope it is helpful.
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Hi and Welcome to our Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
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@Greatgrandmabee If you have the ads feature but are not getting any reward from it, guessing this may be down to a temporary problem.
But check for game updates log out and restart you device , log back in to see if this improves the functionality of the feature
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If you can show me a screenshot of the ad video, I will report the problem to my team.
Thank you.
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Thank you all for your help. I’ve added screenshot of the ad as requested
The ad comes up and nothing happens. I’ve left it a couple of minutes as suggested but just stays the same. I am Missing out on extra lives, boosters and extra moves!
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@Greatgrandmabee Thank you for the screen shot, i am sure @Sukanta_Biswas will report this and hopefully they will be able to sort the ad out
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Hi @Greatgrandmabee !
Have you made sure the app is updated to the latest version?
Try also with force closing the app and restarting the device and see if it works better.
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Not good practice, king are taking money from floryday for clicks, however players are clicking and not getting a gift for clicking. Everyone is a loser except king
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I agree, it’s been going on for a couple of weeks now and it is so annoying. We are missing out on so many free moves, extra lives and boosters
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