requests

tatimcsp1

I am not able to send a request for lives, nor am I receiving requests. The page does not load. can you help me? appreciate

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/304120/requests

Hi @tatimcsp1 . Welcome to our Community

Please update your App and check this page

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

Freddy_

@tatimcsp1 Hi,

Please check app is up to date and log out and restart your device. log back in and see if issue still persists.

Check post below for information and you may also need to check your Facebook app permissions

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

Loveth_NP

https://community.king.com/en/candy-crush-saga/discussion/304120/requests

Hi @tatimcsp1 a warm welcome and so sorry for the inconveniences..... Hopefully you will be able to resolve this Issue with the experts help as I saw above. Best of luck and enjoy crushing 🍭🥂

aijaziqbal

Hi @tatimcsp1 .

We warmly welcome u to the community.

Plz. Always keep ur game application updated. Plz. Check the below link.

I hope it will help.

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/304120/requests

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

If you have the game Facebook connected, don't forget to make sure that the game has access to your Facebook friends list since this permission will automatically expire from time to time. If the game hasn't the access all lives will stay blocked.

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go