I won the space race. The reward was 2 hours of two boosters and one other item. I clicked claim reward, and never got it. Not even in my inventory. How do I fix this? Or to whom should I send this question to? Thanks.
To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.
candystar24
Posts: 3 Newbie
Comments
Hello and welcome to this community
To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.
https://soporto.king.com/contact
If you send this email, please keep it. If you don't hear anything after 3 days, please send it again. Good luck
😉 One look at my profile would help everyone! 👍
Did you know that there is now an international room for German - French - Spanish?
🍐 Player Expert for Papa Pear 🥥
- Report
0 · Helpful Woah! Sweet Love Haha