Hello @Janine0505 Hearty Welcome to our wonderful King Community 🤗
I am sorry to hear about the issue in your game!
Are you on a mobile device or on a PC? If you are on mobile, "missing profile picture" is a common issue that has been occurring for many players from past few weeks. Please read more about it here ---> My Profile Picture is Missing
Hope this made sense and clarifies!
If you have any more questions, please post back by typing your reply in the comment box given below.
Keep having fun in your game(s)! Have a Crushastic Day 🍭🍭
@Janine0505 There is a problem with the avatars not loading or just spinning. As this is a Facebook problem we have no idea of a time scale of a fix. It is also causing other issues with the game. Please see post below
Answers
Hello @Janine0505 Hearty Welcome to our wonderful King Community 🤗
I am sorry to hear about the issue in your game!
Are you on a mobile device or on a PC? If you are on mobile, "missing profile picture" is a common issue that has been occurring for many players from past few weeks. Please read more about it here ---> My Profile Picture is Missing
Hope this made sense and clarifies!
If you have any more questions, please post back by typing your reply in the comment box given below.
Keep having fun in your game(s)! Have a Crushastic Day 🍭 🍭
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2 · 1Helpful Woah! Sweet Love 1HahaHello and welcome to this beautiful community
Could you please look for an update and then please update it and clear the cache as well. Then reopen.
Good luck
😉 One look at my profile would help everyone! 👍
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Easter competition 23.3. - 9.4.2021
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1 · Helpful 1Woah! Sweet Love Haha@Janine0505 There is a problem with the avatars not loading or just spinning. As this is a Facebook problem we have no idea of a time scale of a fix. It is also causing other issues with the game. Please see post below
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International Corner FR / ES / DE
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1 · Helpful Woah! Sweet Love 1HahaIm too
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0 · Helpful Woah! Sweet Love HahaHi @Janine0505 .
We warmly welcome to the community.
We are very sorry for ur profile pic issue. But its known and already reported. We are all hoping that it will be solved soon.
Keep updated.
https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing-friends-not-appearing-in-the-game
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love Haha