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where my dexter and bonus?

Akiragreen
Akiragreen Posts: 5

Level 1

annoying

Best Answer

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Answer ✓

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    We're very sorry for your problem. 😔

    I have received a few more such reports and this problem was caused by a temporary problem and I would urge you to contact our Player Support.

    Thank you.

  • Freddy_
    Freddy_ Posts: 68,477

    @Akiragreen

    We have had a few reported instances of this problem and it has been reported so hopefully it will get resolved

    For any lost bonus please contact customer support from you game settings or from the contact us at bottom of page and explain your issue.

    Hope this helps

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @Akiragreen .

    Welcome to the community.

    Very sorry for this mishap. But as told by mr. Sukanta and freddy that this problem is already reported and we hope it will be solved soon.

    And for the reward plz. Directly cobtact the player support and i hope u will recieve ur due reward.

    Wish u best of luck.

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to our Community

    If you miss a reward from any other feature, please email Player Support

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    As far as hearing back from Player Support, please be patient, with so many people at home - there is a much higher demand on their time and they are working as hard as they can, but it may take a few days to get a response.

Hey! Would you like to give us your opinion?