I have reported that my boosters(some 400 of them) disappears suddenly. Seems no action being taken to recover them. No remedy . I am upset. Now lose interest to play on.
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Welcome to the community. Very sorry for ur loss. In case of purchase Plz. Report directly from ur game to the support and i am sure they will take a quick action to resolve it.
Did u change ur device or re installed ur application. Both these situations lead to loss of boosters.
Any how plz. Contact support i am sure they will take positive action.
@GOHKOHANN Hi, in the case of mobile devices / Tablets your boosters are stored on the Device itself. So if you reset / reinstall , change devices your boosters are lost. In any of these cases your boosters are not recoverable.
If you had any unused purchased boosters you can contact customer support from your game or the contact us at bottom of the page( you need your game ID for this) and they will help you with your problem
👋🏻👋🏻Ann, I would also suggest that you to contact our support team as they offer support and replacement for any booster purchased but had not yet used. Please use the ‘Contact Us’ button at the bottom of this page.
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
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Hi @GOHKOHANN . Welcome to our Community
Sorry that you lost booster
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please read links bellow about lose booster 👇️
Or please report this to our Player Support Team here, so they can help.
- Report
1 · 1Helpful Woah! Sweet Love HahaHi @GOHKOHANN .
Welcome to the community. Very sorry for ur loss. In case of purchase Plz. Report directly from ur game to the support and i am sure they will take a quick action to resolve it.
Did u change ur device or re installed ur application. Both these situations lead to loss of boosters.
Any how plz. Contact support i am sure they will take positive action.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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CC Saga Beginner's Corner
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1 · 1Helpful Woah! Sweet Love Haha@GOHKOHANN Hi, in the case of mobile devices / Tablets your boosters are stored on the Device itself. So if you reset / reinstall , change devices your boosters are lost. In any of these cases your boosters are not recoverable.
If you had any unused purchased boosters you can contact customer support from your game or the contact us at bottom of the page( you need your game ID for this) and they will help you with your problem
Hope this helps
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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1 · Helpful Woah! Sweet 1Love Haha👋🏻👋🏻Ann, I would also suggest that you to contact our support team as they offer support and replacement for any booster purchased but had not yet used. Please use the ‘Contact Us’ button at the bottom of this page.
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
1 · 1Helpful Woah! Sweet Love Haha