@missjayniee What device are you playing on ?, try checking for update log out and restart your device then log back in. see if this rectifies itself and let us know
@missjayniee Strange one, You can lose boosters on mobile devices / tablets for certain reasons but if playing on facebook or win 10 app they are stored on kings servers. So can not understand why these would be missing. You definitely have no updates available ? pleas e see post below
@missjayniee Deleting and reinstalling app on mobile you would lose your stored boosters as these are stored on the device itself. Query 7245 as last level for mobile / facebook was 7235 until the update today.
You will need to contact support from your game or the contact us at bottom of page (you will need your game ID for this).
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@missjayniee What device are you playing on ?, try checking for update log out and restart your device then log back in. see if this rectifies itself and let us know
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0 · Helpful Woah! Sweet Love HahaHi and Welcome to our Community
Please Check app update - Log out game - Restart Device - Open game and Log in.
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0 · Helpful Woah! Sweet Love HahaTried this and doesn't work I play on 3 devices Android phone, laptop and tablet and it has happened on them all. Thanks
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0 · Helpful Woah! Sweet Love Haha@missjayniee Strange one, You can lose boosters on mobile devices / tablets for certain reasons but if playing on facebook or win 10 app they are stored on kings servers. So can not understand why these would be missing. You definitely have no updates available ? pleas e see post below
You will need to contact customer support from your game or the contact us at bottom of the page and explain your problem
A guide to help you locate the different areas in the community!
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0 · Helpful Woah! Sweet Love HahaOk thanks I can't find an update on playstore am ilooking in the right place. thanks
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0 · Helpful Woah! Sweet Love Haha@missjayniee For android mobile yes. try your laptop game What do you use on this facebook or app ?
A guide to help you locate the different areas in the community!
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0 · Helpful Woah! Sweet Love HahaI've even tried deleting and re installed on Android still the same. I use facebook thanks
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0 · Helpful Woah! Sweet Love Haha@missjayniee Deleting and reinstalling app on mobile you would lose your stored boosters as these are stored on the device itself. Query 7245 as last level for mobile / facebook was 7235 until the update today.
You will need to contact support from your game or the contact us at bottom of page (you will need your game ID for this).
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
1 · Helpful Woah! Sweet Love 1HahaI didn't try reinstalling and deleting until they had already disappeared thanks anyway
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0 · Helpful Woah! Sweet Love HahaCan you tell me another confirmation from which level you came back to level 7245? Please show me a screenshot of you current game map.
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0 · Helpful Woah! Sweet Love Haha过了7280可以给我新关吗？
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0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha要怎样去新关
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0 · Helpful Woah! Sweet Love HahaToday's new level has been released from 7236 level. What level were you at, and how many levels did you lost?
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0 · Helpful Woah! Sweet Love HahaThanks its righted itself now
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0 · Helpful Woah! Sweet Love Haha