Hi there, please check whether you are able to restore to your current level after reading the article shared by Kiara. If it doesn't work pls refer below.
If the game wasn't saved on any account, don't panic! Player Support can restore your levels manually!
First make sure the game is connected to the Facebook or King account that you want to use in the game from now on.
Then head over to the Settings in the game and Help Center. Choose a topic and you'll find the 'Contact us' in the bottom of the page. Send an email to Player Support from there so they can help you you and manually restore the levels.
Please remember to mention what level you were on so Player Support can restore the game right away.
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
Answers
Help me get my levels back
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0 · Helpful Woah! Sweet Love HahaHi and Welcome to our Community
Please check this page
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0 · Helpful Woah! Sweet Love HahaHi there, please check whether you are able to restore to your current level after reading the article shared by Kiara. If it doesn't work pls refer below.
If the game wasn't saved on any account, don't panic! Player Support can restore your levels manually!
First make sure the game is connected to the Facebook or King account that you want to use in the game from now on.
Then head over to the Settings in the game and Help Center. Choose a topic and you'll find the 'Contact us' in the bottom of the page. Send an email to Player Support from there so they can help you you and manually restore the levels.
Please remember to mention what level you were on so Player Support can restore the game right away.
Hope you are able to sort it out 🙂🍭
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
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0 · Helpful Woah! Sweet Love HahaPlease email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
Or you can let me know your game Id.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
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0 · Helpful Woah! Sweet Love Haha@nildamarino1126 Have you had any luck in restoring your levels ?
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love Haha