I have lost my booster wheel

jfj1

All I get after a game is the option to buy more lives ..

Freddy_

@jfj1

Hi and Welcome to our Community

The extra spin feature belongs to the test group so we can't say for sure you will always find this feature in your game. Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.

https://community.king.com/en/blog/kb/articles/495-my-special-event-just-disappeared

Keep playing the game and I hope you get back to this feature soon

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/304463/i-have-lost-my-booster-wheel

Hi @jfj1 . Welcome to our Community

As explained there is nothing you can do regarding this .As its a test feature your not always guaranteed to have it

all test features are groups of random picked people and nobody gets all the features available. Also it may have been disappeared due a temporary problem, but again if you have done all the steps nothing can be done until a fix is implemented and if fixed your not guaranteed to get it again as its a test feature.

jfj1

I have been playing candy crush for years and this hasn’t happened before

wykoon

https://community.king.com/en/candy-crush-saga/discussion/304463/i-have-lost-my-booster-wheel

Hi there 👋🏻👋🏻, have you tried loging out from the game, clear cache, check for games update, reboot device and log back in to play cos it may be due to internet connectivity or limited storage space in your device.

If you have done all these and it still doesn't appear, most probably this feature has been temporarily removed from your game as it is a test feature and yet to be permanently rolled out to all. So stay tuned for other test features that may suddenly pop-up or re-appear after few weeks. Always make sure your game is up to date. Hope this info clarifies your thoughts🙏🏻🙏🏻

Freddy_

@jfj1 As its a test feature you are not always guaranteed to get it in your game, test features are groups of randomly picked people., but please bare in mind that you could become part of the group again and also it may be missing to a temporary problem.

Hope this helps

jfj1

Thank you, have done all the above. I am not sure about “test feature” since it has been there for years. I was hoping others were experiencing a similar issue

Freddy_

@jfj1 Others are experiencing this but could be purely that the test groups have been changed. Maybe a temporary problem

jfj1

🙏🏻🙏🏻 And I a, not a religious person

aijaziqbal

Hi @jfj1 .

Just be hopeful a lot of players recieves and lose features. So lets hope u will get it back very soon. Just keep ur application updated all the time.

Wish u good luck.

Loveth_NP

https://community.king.com/en/candy-crush-saga/discussion/304463/i-have-lost-my-booster-wheel

Hi @jfj1 a warm welcome and sorry for not getting the free wheel active now , just be patient , keep crushing and sure it will get to you soon. Best of luck and enjoy crushing 🍭🥂