Lost all my Boosters

fortheking

I lost all my boosters over the past week. I have been playing for a long time and had lots of them stored up - I have reinstalled, updated, and reset. My lives are still there but all my boosters were lost.

wykoon

https://community.king.com/en/candy-crush-saga/discussion/304612/lost-all-my-boosters

Hi there, sorry to inform you that all boosters in the game are store locally in the device. However, if the boosters were purchased AND NOT yet used, please contact our Player Support and you may be compensated accordingly. Detail of your issue can be found here.

Thank you...and please contact our Player Support if the above is applicable.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/304612/lost-all-my-boosters

Hi @fortheking . Welcome to our Community

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!👇️

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Or please report this to our Player Support Team here

aijaziqbal

hi@fortheking

we warmly welcome to our wonderful community. i am really very sorry for your loss.

but this is the problem with the re install or change of device. boosters are stored manually not in the game but on the device so i am sorry to inform you that it is gone now.

but if any of the boosters are purchased then try to contact directly to support from the game and i hope those boosters can come back to you. but the free boosters are gone.

i hope a good player like you can earn them back.

wish you good luck.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/304612/lost-all-my-boosters

In the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

Since boosters are stored locally on device memory, we cannot guarantee that your boosters are secure and you also lost the stored lives.

However, Please check HERE.

Freddy_

@fortheking As you have probably guessed by now if this was a mobile device / tablet there is no way of recovering any boosters unless these were purchased.

For any purchased boosters please contact customer support from your game or the contact us at the bottom of page ( you will need your game ID for this)

Hope this helps