Ooooh drat! Game was on level 939 and shut down to double check some of your kind suggestions. Relaunched the game and it is now back again to level 938. Seems to be stuck in 938-939 purgatory!
Its because the app version unable to function properly with the old operating iOS system. Since you're unable to get new device, please play in other devices, if you have any. Otherwise, there's nothing much we can do because your old iPad can't support the latest game version.
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
As mentioned in my above post, your OS need to be the latest version as quoted by Freddy. Otherwise, you're unable to update your game.
Your old iPad has reached its max capacity to support the latest version. That's the reason I stopped using Apple cos I can't afford to buy new hardware with the latest OS system. Thankfully, I'm still able to play in Win 10 and mobile.
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
@freqflyer The game only needs iOS 9 or higher the tips above were general tips regarding updating you ipad to latest version to see if this is causing your error. Game will always work better on the latest software versions. but more likely you error is more due to app than your ipad.
Glad to know my iPad is not the cause. If error of failing to properly record level is complete, and then cycling between Levels 938-939 is due to app, is there any way to fix/reinstall the app, and not lose my progress, boosters, trophies, gold, etc.? (Have saved the game to King CC Central.)
@freqflyer with tablets and mobile devices the boosters are stored on the device itself so uninstall you would lose them unless you could back your tablet up to a cloud storage, cannot tell you how to do this as not got a clue, but believe it is possible you may have to search google on how to do this.
Level can always get restored if you come into any problems but if you have saved with king account there should not be a problem.
Hi there, glad to know that too. Pardon me for any wrong assumptions made in my earlier comments, if any 😅since you're stuck in the loop, you can explore this community and join some on-going contests to win gold bars for your game if you're interested or play other interesting King games 😊🙏🏻😊
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
OK, the game seems to be working properly now. How do I get back my 100+ lost levels (with many games involving popcorn, although the broken game reverted back to a pre-popcorn level?
King made money from all the ads I watched to gain boosters and be at the tops of the 5 point horse races and weekly team leader boards, etc. Since King got its revenue, how do I get my games and lost boosters back?
@freqflyer You can contact customer support from your game or the contact us at bottom of page. explain your problem and they may be able to restore your levels, you could also mention regarding boosters you never know you may get lucky.
Please note that its a free game so without the revenue the game gets we would not have a game
Appreciate your suggestion to contact customer support.
Understand the need for a revenue model. As I simplify the transaction, King offers me a game and makes revenue from ads and in-game purchases. This is good.
But when I do my part, and watch a ton of ads - actually suffering through the long poorly done ones - King needs to do its part and offer new challenges/rewards, not merely set my game level back to a much lesser number and expect me to continue to earn revenue for King while the game is stuck in a loop.
Answers
Ooooh drat! Game was on level 939 and shut down to double check some of your kind suggestions. Relaunched the game and it is now back again to level 938. Seems to be stuck in 938-939 purgatory!
- Report
0 · Helpful Woah! Sweet Love HahaMap only shows these levels as being the highest open.
- Report
0 · Helpful Woah! Sweet Love HahaIts because the app version unable to function properly with the old operating iOS system. Since you're unable to get new device, please play in other devices, if you have any. Otherwise, there's nothing much we can do because your old iPad can't support the latest game version.
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
1 · 1Helpful Woah! Sweet Love HahaAs mentioned in my above post, your OS need to be the latest version as quoted by Freddy. Otherwise, you're unable to update your game.
Your old iPad has reached its max capacity to support the latest version. That's the reason I stopped using Apple cos I can't afford to buy new hardware with the latest OS system. Thankfully, I'm still able to play in Win 10 and mobile.
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
6 · 1Helpful Woah! Sweet Love Haha@freqflyer The game only needs iOS 9 or higher the tips above were general tips regarding updating you ipad to latest version to see if this is causing your error. Game will always work better on the latest software versions. but more likely you error is more due to app than your ipad.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaThanks Freddy,
Glad to know my iPad is not the cause. If error of failing to properly record level is complete, and then cycling between Levels 938-939 is due to app, is there any way to fix/reinstall the app, and not lose my progress, boosters, trophies, gold, etc.? (Have saved the game to King CC Central.)
- Report
0 · Helpful Woah! Sweet Love Haha@freqflyer with tablets and mobile devices the boosters are stored on the device itself so uninstall you would lose them unless you could back your tablet up to a cloud storage, cannot tell you how to do this as not got a clue, but believe it is possible you may have to search google on how to do this.
Level can always get restored if you come into any problems but if you have saved with king account there should not be a problem.
Check post below as well
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
6 · 1Helpful Woah! Sweet Love HahaThe issue with automatically replaying the same level instead of next one will also be fixed this week!😊
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
- Report
2 · 2Helpful Woah! Sweet Love HahaJoy!
Guess I will have to park my CC for a week, but that beats the frustration of being stuck in a hellish loop.
- Report
0 · Helpful Woah! Sweet Love HahaHi there, glad to know that too. Pardon me for any wrong assumptions made in my earlier comments, if any 😅since you're stuck in the loop, you can explore this community and join some on-going contests to win gold bars for your game if you're interested or play other interesting King games 😊🙏🏻😊
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
0 · Helpful Woah! Sweet Love HahaOK, the game seems to be working properly now. How do I get back my 100+ lost levels (with many games involving popcorn, although the broken game reverted back to a pre-popcorn level?
King made money from all the ads I watched to gain boosters and be at the tops of the 5 point horse races and weekly team leader boards, etc. Since King got its revenue, how do I get my games and lost boosters back?
Thanks!
- Report
0 · Helpful Woah! Sweet Love Haha@freqflyer You can contact customer support from your game or the contact us at bottom of page. explain your problem and they may be able to restore your levels, you could also mention regarding boosters you never know you may get lucky.
Please note that its a free game so without the revenue the game gets we would not have a game
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
1 · 1Helpful Woah! Sweet Love HahaAppreciate your suggestion to contact customer support.
Understand the need for a revenue model. As I simplify the transaction, King offers me a game and makes revenue from ads and in-game purchases. This is good.
But when I do my part, and watch a ton of ads - actually suffering through the long poorly done ones - King needs to do its part and offer new challenges/rewards, not merely set my game level back to a much lesser number and expect me to continue to earn revenue for King while the game is stuck in a loop.
- Report
0 · Helpful Woah! Sweet Love HahaUnique score 666666
Level 3630
- Report
0 · Helpful Woah! Sweet Love Haha