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Fab 5 and Daily Booster wheel not working

Phil_Cannon
Phil_Cannon Posts: 9

Level 2

Fab 5 hasn’t reset in 2 weeks and I’m not getting any chances for a free spin for boosters, even after 48 hours.

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    Each feature of the game is under the control of the test group and the group members are randomly selected. Studio is always working to improve these features so sometimes they are not available in the game so we cannot say for sure that you will always find such features in your game. Once the test is successful, you can get the feature back to the game at any time.

    Also check here.

    Also check this steps.

    Check App Update > Log Out Game > Restart Device > Open Game & Log In.

  • Freddy_
    Freddy_ Posts: 68,477

    @Phil_Cannon  Hi and welcome, the extra moves wheel is a test feature and is not guaranteed to be in your game all the time. Test features are groups of randomly selected people. This just means you may no longer be in the test group, but you could be again the future. It may also be missing due to a temporary problem.

    For fantastic 5 feature Please try with disconnecting Facebook from the game. Force close the app and restart the device. Open the game again and connect to Facebook. see if this solves your problem

    Hope this helps

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @Phil_Cannon .

    Very warm welcome to u in the community.

    Very sorry for this but as told by my fellows that test features can go away at times for some maintenance purposes. Free move was also gone from me for 3 days back but today it came back along with video ads. Look at this screenshot

    So be hopeful that ur special events can come back to u any time or u may get a new feature.

    Best of luck and keep enjoying.

  • wykoon
    wykoon Posts: 12,717

    Hi there, if your game is still working well, just continue playing and hope it will re-appear after you've done the simple troubleshooting methods suggested above. Also, stay tune for new features that may popup in your game as experienced by Aijaziqbal 😊😊🙏🏻

  • kiara_wael
    kiara_wael Posts: 157,162

    Hi and Welcome to our Community

    The extra spin feature belongs to the test group so we can't say for sure you will always find this feature in your game. Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.

    Keep playing the game and I hope you get back to this feature soon

  • B-2
    B-2 Posts: 56

    Level 3

    edited May 2021

    Reward not being given. On day 2 waiting for green check and rewards......😤

Hey! Would you like to give us your opinion?