I lost 25 gold bars...

Tami_Classen

The game keeps freezing... It took 25 gold bars out of my bank, then froze... I want them back! I paid cash money for them... HELP ME!!!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/304892/i-lost-25-gold-bars

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

aijaziqbal

Hi @Tami_Classen .

Welcome to the community. We are very sorry for ur loss but Unfortunately community dont deal purchase and purchase related issue. Plz. Check the below link for further help.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/304892/i-lost-25-gold-bars

Hi @Tami_Classen . Welcome to our Community

Please report this to our Player Support Team here