No progress in weekly rush event -Pass 80 levels for 50 gold bars

BrandyR1 · July 2020

Phew I feel a lot better knowing the error didn’t only happen to me and I’m hoping by next week everything will be fixed just so it can be fair for everyone who earned the weekly spots. I doubt I can hit another 90 levels anytime soon haha. By the way thank you so much for the constant support and being so friendly on here @wykoon @Pitty_Kitty I definitely hope I get to see you both around the community 😄. Have a great evening! x

candyangelic · July 2020

@Pitty_Kitty Thank youuu. I got it and congrats to @BrandyR1 @elephanti and everyone else who did. You guys rock!

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Pitty_Kitty · July 2020

@BrandyR1 @candyangelic I'm glad I could help and I'm happy everything went smoothly in the end (more or less).

Congrats and have a nice day/evening too 😁

gsmith · July 2020

Hi ,

I still haven’t received any gold bars. I passed 81 levels last week and got a message today saying that I didn’t win this time?

Please help

Pitty_Kitty · July 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/907204#Comment_907204

Hi! @gsmith Welcome to the community :)

If you got that kind of message I'm afraid there's not much to do in my opinion.

You might have failed to complete the task before the event deadline which was set a few hours before weekly race deadline. This could explain why enough cleared new levels were registered in the ranking but not considered valid for the gold promotion.

Still, if you want to report your problem at customer service here's the link:

https://soporto.king.com/contact

Hope it helps:)