Problem with login

subrahmanya

Hi, my candy crush game is log in with my gmail account and its shows correct progress but when i connect to facebook it shows different progress. please help me to fix this.

This is my facebook login with 21st level

this is my gmail login with 926th level

what should i do to save my progress of my gmail account to my facebook account?

sameeksha

hello

@subrahmanya

pls take help from this article it may help you

https://community.king.com/en/blog/kb/articles/508-can-i-sync-my-progress-between-facebook-and-king-com

happy crushing!!

aijaziqbal

Hi @subrahmanya  .

Welcome to our Community

Are you connected to your game both in Facebook and with a King account? Want to sync the two?

• Go to this page: https://king.com/games 
• In the top-right corner, click "Log in" (If you are already logged in, it will say "Settings", in which case skip the next two steps)
• Log in using your King account username and password
• In the top-right corner, click "Settings"
• Choose the option "Account", then down at the bottom select "Score and progression sync"
• Select "Sync progress" and you will be asked to log in to your Facebook account.

And that's it! Your progress will be synced across both your King and Facebook accounts.

Please note: your progress and Gold Bars will be synced across all accounts and all signed-in devices, but other items like Boosters are stored on your device and are not synced. 

subrahmanya

"Score and progression sync" this option is not working means not opening

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/898534#Comment_898534

Hi @subrahmanya . Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/234691/how-to-get-your-game-progress-back-on-an-android-device-facebook-connected

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/898534#Comment_898534

A PC is required to sync Facebook with Kingdom because sync process is not possible through mobile browser. Did you try through PC?

Freddy_

Hi @subrahmanya  .

Are you connected to your game both in Facebook and with a King account? Want to sync the two? You will need a PC to do this

• Go to this page: https://king.com/games 
• In the top-right corner, click "Log in" (If you are already logged in, it will say "Settings", in which case skip the next two steps)
• Log in using your King account username and password
• In the top-right corner, click "Settings"
• Choose the option "Account", then down at the bottom select "Score and progression sync"
• Select "Sync progress" and you will be asked to log in to your Facebook account.

And that's it! Your progress will be synced across both your King and Facebook accounts.

Please note: your progress and Gold Bars will be synced across all accounts and all signed-in devices, but other items like Boosters are stored on your device and are not synced. 

Hope this helps

Loveth_NP

https://community.king.com/en/candy-crush-saga/discussion/305328/problem-with-login

Hi @subrahmanya a very warm welcome to you.... best of luck and enjoy crushing 🍭🥂