Issues after sync with Facebook

shakedzy

Hi there! I've recently synced my email account with my Facebook account. After this, all my boosters disappeared, challenges restarted and I can no longer see my F5. Can anyone please help me fix this?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/305560/issues-after-sync-with-facebook

Hi @shakedzy . Welcome to our Community

Soory that you lost booster

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

or You can report this to our Player Support Team here

aijaziqbal

Hi @shakedzy . Welcome to our adorable Community.

Very sorry to hear about ur loss. The only boosters which can be recovered is if u have purchased one. If so plz. Try to contact support directly from the game and they have ur purchase history so there is high chance that u get them back.

https://soporto.king.com/contact

wykoon

https://community.king.com/en/candy-crush-saga/discussion/305560/issues-after-sync-with-facebook

Hi there, I think you've created a similar thread on your issue. You may refer to the answers or suggestions given in that post.

As mentioned, most likely you need to restart your device if you haven't done so after syncing these accounts in order to refresh the game after synced.

Thank you.

Freddy_

@shakedzy

Hi, After you have synced have you played a level on the new account as sometimes it needs a level completed for it to conect to the server correctly