hi there, after syncing my Facebook account to my email, I can no longer see my F5.. how can I get it back?
Hi @shakedzy .
We warmly welcome u to our adorable king community.
Fantastic 5 belongs to the test group and this feature will not be available in everyone's game.😔 You can follow the steps given below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
It also can be un available due to some temporary problems. So be hopeful that it might come back to u.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
Hello did the problem get solved?
Want to know more about the recent sweet discussions click HERE
Have a question ask HERE
Want to participate in contests click HERE
Have candylicious Ideas share them HERE
Want to know how many badges the sweet king community provides? Discover them HERE
Hi there and good day to you. I think You need to refresh your app after you sync.
May I suggest that you log out from all accs, close running apps, restart your device and log in to your game either via FB or King account.
And open your event button to see whether your F5 feature reappear.
Please feedback on the outcome once you completed the above. Thank you🙏😊
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
Hey! Would you like to give us your opinion?
Answers
Hi @shakedzy .
We warmly welcome u to our adorable king community.
Fantastic 5 belongs to the test group and this feature will not be available in everyone's game.😔 You can follow the steps given below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
It also can be un available due to some temporary problems. So be hopeful that it might come back to u.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
0 · Helpful Woah! Sweet Love HahaHello did the problem get solved?
Want to know more about the recent sweet discussions click HERE
Have a question ask HERE
Want to participate in contests click HERE
Have candylicious Ideas share them HERE
Want to know how many badges the sweet king community provides? Discover them HERE
- Report
0 · Helpful Woah! Sweet Love HahaHi there and good day to you. I think You need to refresh your app after you sync.
May I suggest that you log out from all accs, close running apps, restart your device and log in to your game either via FB or King account.
And open your event button to see whether your F5 feature reappear.
Please feedback on the outcome once you completed the above. Thank you🙏😊
New to this Community? 🤔Here's a guide to help you 🧭
Do you have any issue with the game? 🆘 Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)🎯
For German, French and Spanish speakers, head to our International Corner 🌍
Just Play. Have fun. Enjoy the Game 🎮
- Report
1 · 1Helpful Woah! Sweet Love Haha