Lost my F5 after Facebook sync

shakedzy

hi there, after syncing my Facebook account to my email, I can no longer see my F5.. how can I get it back?

aijaziqbal

Hi @shakedzy .

We warmly welcome u to our adorable king community.

Fantastic 5 belongs to the test group and this feature will not be available in everyone's game.😔 You can follow the steps given below.

 Check App Update > Log Out Game > Restart Device > Open Game & Log In.

It also can be un available due to some temporary problems. So be hopeful that it might come back to u.

Thanks.

sameeksha

Hello did the problem get solved?

wykoon

https://community.king.com/en/candy-crush-saga/discussion/305568/lost-my-f5-after-facebook-sync

Hi there and good day to you. I think You need to refresh your app after you sync.

May I suggest that you log out from all accs, close running apps, restart your device and log in to your game either via FB or King account.

And open your event button to see whether your F5 feature reappear.

Please feedback on the outcome once you completed the above. Thank you🙏😊