Missing boosters

surinderjit

i have changed my mobile set my game is linkef with facebook but after that i ooenedvthe game on same level but my boosters r missimg

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/305885/missing-boosters

Hi @surinderjit . Welcome to our Community

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

aijaziqbal

Hi @surinderjit .

Welcome to our adorable king community Community

Boosters are saved directly in your device's memory,

it means tha you can use them while playing offline

but the problem is whenever we reinstall the app or change our device we are bound to lose our boosters.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.

however if you have purchased some of those boosters. u can directly contact the support from your game or with the help of following link. i hope those purchased boosters can be refunded

https://soporto.king.com/contact

Freddy_

@surinderjit Hi and welcome,

As explained on mobile devices the boosters are stored on the device itself, so if you change phone, reset or reinstall game all boosters and lives are lost. You only keep level and gold bars

If you still have your old device its best to keep playing on this till your boosters are used up.

Hope this helps