Weekly points

CrazyButterfly

Today I don't get my points. How is that possible, please help!

Freddy_

@CrazyButterfly Hi and welcome can you explain a little more what feature did you not get you points for

Thanks

CrazyButterfly

Can I speak dutch please

Freddy_

Hi, sorry we only except the English language in the community

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/305943/weekly-points

Hi @CrazyButterfly

Could you please take a screenshot ? follow the instructions here.

CrazyButterfly

I don't no how pfffff.......

Freddy_

@CrazyButterfly What device do you use

CrazyButterfly

Galaxy S20 Ultra

Freddy_

info below should help you to take a screenshot

https://www.samsung.com/global/galaxy/what-is/take-a-screenshot/#:~:text=Or%20take%20a%20screenshot%20the,or%20sharing%20from%20the%20menu.

CrazyButterfly

CrazyButterfly

I'am Tonnie and I play te whole day, complete many many levels but I stay on 52 points. That's not correct.

Loveth_NP

https://community.king.com/en/candy-crush-saga/discussion/305943/weekly-points

Hi @CrazyButterfly a very warm welcome to you. Sorry about it . Hope you get more win soon.

Best of luck and enjoy crushing 🍭🥂

stitchlover

https://community.king.com/en/candy-crush-saga/discussion/comment/912337#Comment_912337

Wow....😯😯😯

Freddy_

Try signing out of your game and restart your device, then log back in. see if this updates your points

CrazyButterfly

Thanks, I hope it works!

aijaziqbal

Hi @CrazyButterfly ,

We warmly welcome you to our adorable king community.

Yes try to log out, update your game application , Clear cache but not the game data. And log back in to see if it helps you or not.